Q. What is the difference between an
External and an Internal Member?
A. Subscribers to Company Plan 3 or higher
have the ability to maintain a list of "Internal Members" and
can also invite "External Members" into a Workspace.
Internal Members are users who are usually employed by your
company or organization. Depending on the Company Plan that
you subscribe to will determine the maximum number of Internal
Members that you can maintain at a time.
External Members are users who are not employed by your
company or organization, such as Clients, Partners, Vendors or
Consultants.
Depending on the
Company Plan that you subscribe to will determine the maximum
number of External Members that you can invite into a
Workspace.
Team Plan Subscribers do not have the ability to differentiate
between "Internal" or "External" Members. Team Plan
subscribers are simply limited by the "Maximum # of Members
Per Workspace."
Q.
How do you calculate the "Number of
Members Per Workspace?"
A. The "Number of Members" is calculated on
a PER WORKSPACE basis and depends on which plan you subscribe
to.
For Team Plan subscribers, the Workspace Member Maximum is
calculated by the TOTAL number of Members in the Workspace.
For example, if you are subscribed to Team Plan 1, you are
allowed to invite up to 10 Members into EACH Workspace (up to
3 Workspaces) for a total of 30 Members.
Company Plan subscribers can maintain a master list of
Internal Members and can also invite External Members into
each Workspace. For example, if you are subscribed to Company
Plan 3, you are allowed to invite all of your Internal Members
(25 Members) plus up to 250 External Members into EACH
Workspace.
Q. Do I have to sign a contract?
A. Yes.
Acknowledging terms of us, privacy and so on. OfficeOntheInternet Workspace plans are pay-as-you-go services. We offer
monthly, quarterly and annual billing schedules.
Q. Can I upgrade or change my plans later?
A. Yes. You may
upgrade or downgrade your
plans at anytime.
You may use our online upgrade/downgrade service, or
click here to contact us and we will upgrade or change
your plan accordingly.
Q. How do I cancel a subscription?
A.
To cancel a subscription to
OfficeOnTheInternet
TM,
click here to contact us. Refunds and Credits cannot
be issued for partial months or periods pre-paid in advance.
Q. What payment methods do you accept?
A. We currently accept
American Express, Visa, Mastercard, PayPal, and
Discover, online.
For Pre-paid Annual Subscriptions to Company Plans we accept
Purchase Orders. Please
click here to contact us or call us at 888-317-9300 to
request an invoice..
Q. Do you provide Custom Training or
Consulting Services for my business?
A. In addition to providing a
Free
Weekly Webinar, OfficeOnTheInternet
TM provides a variety of
custom training and consulting services.
Q. What are the
System Requirements to
optimally use OfficeOnTheInternet
TM?
A. Please visit
our 'Sytem Requirements' page.
(More)
(This section is
under construction. Please call us if you need more info)
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